RojgarAI.com

Menu
RojgarAI Sarkari Jobs 2025

Welcome To RojgarAI (ROJGARAI.COM)

By /

SBI Dhruva Outbound (Collections) Job in Kolkata – Voice Process

Short Information: This SBI Dhruva Outbound (Collections) – Job Opening post explains the role, qualifications, shift details, benefits, and clear steps to apply. If you want to start your career in outbound collections and customer interaction, the SBI Dhruva Outbound (Collections) position offers training, exposure, and a chance to work with a reputed organization.

Snapshot

Company SBI Dhruva (via Digitide Solutions)
Role Outbound (Sales/Collections) – Voice Process
Location Kolkata
Type Full-time; Work from Office
Shift 9-hour rotational shift between 8 AM to 8 PM (male & female)
Work Schedule 6 working days (rotational), 1 weekly off (rotational), no planned leaves for first 3 months
Target Minimum 20 calls per day
Qualification Graduation mandatory
Experience Freshers or candidates with 6+ months contact center experience
Languages Fluency in any 2: Assamese, Odiya, Hindi, Bengali, English
Monthly Stipend ₹12,380

About SBI Dhruva

SBI Dhruva is an outbound collections initiative providing opportunities to gain practical experience in customer interactions, payment collections, and financial service processes. Digitide Solutions partners with SBI Dhruva to recruit and train candidates.

Highlights

  • Work with a reputed organization and gain real-world exposure in collections.
  • Structured training and support provided by Digitide Solutions.
  • Rotational shifts and weekly offs ensure balanced scheduling.
  • Develop language skills and customer handling experience.

Role Summary – Outbound Collections

The SBI Dhruva Outbound (Collections) associate will handle outbound voice calls to customers, assist in collections, maintain call quality, and meet daily targets. Training will be provided for process, systems, and compliance.

Requirements

  • Graduation (any stream) mandatory.
  • Fluency in at least two languages (Assamese, Odiya, Hindi, Bengali, English).
  • Comfortable working in a 9-hour rotational shift.
  • Minimum 20 outbound calls per day.
  • Freshers or 6+ months of contact center experience welcome.
  • Positive attitude and willingness to learn.

Key Responsibilities

  • Make outbound calls to customers for payment collections.
  • Record and update customer interaction details in the system.
  • Meet or exceed the target of 20 calls per day.
  • Provide clear information and maintain customer satisfaction.
  • Follow process compliance and quality standards.

Compensation & Benefits

  • Monthly stipend of ₹12,380.
  • Training provided before live calls.
  • Work experience certificate with reputed organization.
  • Opportunity to develop communication and sales skills.
  • No charges taken by Digitide Solutions for recruitment or joining.

Career Growth

Successful associates in SBI Dhruva Outbound (Collections) can grow into senior customer service roles, team leaders, or quality and training specialists. This role provides a foundation for long-term careers in contact center operations and financial services.

How to Apply – Step by Step

  1. Prepare your resume highlighting language skills and customer interaction experience.
  2. Ensure availability for rotational shifts and 6-day work schedule.
  3. Apply through the official link below to Digitide Solutions recruitment.
  4. Respond promptly to recruiter calls and emails.

If this role matches your skills, apply for SBI Dhruva Outbound (Collections) now.

Apply Now

FAQs

Q1. Is this role work from home?
No, it is a work from office role in Kolkata.

Q2. What are the shift timings?
9-hour rotational shifts between 8 AM to 8 PM.

Q3. Do freshers qualify?
Yes, fresh graduates can apply.

Q4. Are there any fees for applying?
No. Digitide Solutions does not charge any fees before or after joining.

Q5. What is the stipend?
Monthly stipend is ₹12,380.

Disclaimer

This summary of the SBI Dhruva Outbound (Collections) opening is for informational purposes. Always verify eligibility, benefits, and job details with the official recruitment team or company before applying. Digitide Solutions does not charge any money for recruitment.

Final Note

If you want to start your career in outbound collections, develop customer-handling skills, and work with a reputed organization, the SBI Dhruva Outbound (Collections) job is a great opportunity. Apply today with confidence.

Related Posts