Revolut Support Specialist (Remote – India) | Full-Time Fintech Customer Support Role 2025

About Revolut & Revolut Support Specialist Role
The Mission Behind Revolut
Job Snapshot
Perks & Benefits
What You’ll Do
Who Should Apply
How to Apply
Career Resources

About Revolut & This Role

Revolut is not just a digital bank; it is a transformative financial platform used by over 60 million customers worldwide. From savings and crypto to insurance and investments, Revolut is revolutionizing the way people manage money. Known for its sleek app interface, minimal fees, and lightning-fast transactions, Revolut is growing rapidly across global markets—including India.

As a Revolut Support Specialist based in India, you’ll join a globally distributed Customer Support team that ensures every user query is answered with speed, precision, and empathy. Whether it’s a startup founder trying to resolve a transaction glitch or a freelancer facing a card issue, you’ll be their first point of contact and the brand ambassador of Revolut’s promise—fast, reliable, and smart support.

This is a full-time, remote-friendly opportunity for individuals looking to build a career in fintech customer experience. If you love helping users and solving complex financial queries in real-time, this role is designed for you.

The Mission Behind Revolut

Revolut’s mission is bold: to democratize financial access, remove inefficiencies in traditional banking, and make money management effortless for everyone. The Revolut Support Specialist plays a pivotal role in this mission. Every support interaction isn’t just about solving a problem—it’s an opportunity to educate, empower, and retain customers in a competitive digital landscape.

We don’t do “support scripts.” Every customer is unique—and so is your response.
We’re building the world’s best support team, powered by smart tools and smarter people.
We measure success by resolution quality, not just speed.
Revolut believes in proactive support—solving problems before they become complaints.

Job Snapshot

Job Title	Revolut Support Specialist (Business Customers)
Company	Revolut
Location	Remote – India
Department	Customer Support – Business
Type	Full-Time, Remote

Perks & Benefits

Remote-first work culture: Work from anywhere in India with flexible schedules.
Night shift allowances: Get compensated for working odd hours to support global time zones.
Global travel perks: Complimentary Metal subscription gives you Revolut premium benefits, globally.
Learning & development: Access to training programs and skill-building workshops.
Clear career progression: Pathways into compliance, risk, or product roles based on performance.
Vibrant team events: Virtual and in-person retreats to connect with teammates across continents.

What You’ll Do

Every day, you’ll provide support to Revolut’s fast-growing base of business customers. You’ll use live chat, email, and voice support tools to ensure every query is solved with clarity and empathy. You’ll work with teammates in product, operations, and compliance to close feedback loops and create long-term customer satisfaction.

Provide technical and transactional support to business users globally.
Escalate issues while maintaining ownership and accountability.
Deliver proactive support—solving issues before they’re raised.
Continuously update internal documentation and customer knowledge bases.
Collaborate with QA teams to maintain high support standards.
Contribute to customer feedback channels that influence Revolut’s roadmap.

Revolut empowers all support specialists to grow. Many internal team members have transitioned into senior roles in less than 18 months by demonstrating initiative and ownership.

Who Should Apply

If you’re passionate about customer service, fluent in English, and excited to join a high-performance remote team—this opportunity is for you. We’re looking for people who don’t settle for average and constantly push for excellence.

2+ years of experience in customer service, preferably B2B or fintech environments.
Strong English communication skills (verbal and written).
Experience working with CRM platforms (e.g., Zendesk, Intercom, Freshdesk).
Bachelor’s degree (any stream) or equivalent practical experience.
Problem-solving mindset with empathy for customer challenges.
Willingness to work rotating shifts, including nights or weekends.

Bonus: Experience supporting high-growth SaaS or financial products is a major advantage.

How to Apply

Think you’re the right fit? Apply today and take the next step in your fintech career. Working as a Revolut Support Specialist offers more than just a paycheck—it offers a chance to make a global difference.

Apply Now