Revolut Support Specialist (Complaints) – Work From Home

Revolut, one of the fastest-growing fintech companies in the world, is hiring for the role of Support Specialist (Complaints) in India (Remote). Join a dynamic, global team committed to transforming how customers experience digital finance.

If you’re passionate about customer satisfaction, complaint resolution, and want to work with an international brand from the comfort of your home, this opportunity is for you.

Join Revolut’s global support team — resolve complaints, remotely.

Job Overview

Who Can Apply?

• Graduates with at least 1 year of customer support experience
• Individuals with strong written and spoken English
• Professionals who have handled complaint cases or escalation processes
• Remote workers who are self-motivated and detail-oriented

Key Responsibilities

• Handle incoming formal complaints within regulatory deadlines
• Analyze and resolve customer complaints professionally and fairly
• Collaborate with internal teams to ensure timely complaint resolution
• Document case details and maintain centralized complaint records
• Ensure compliance with regulatory standards and internal procedures
• Conduct root-cause analysis and support quality control initiatives

Skills & Qualifications

• Fluent English communication (verbal & written)
• Minimum 1 year of customer support or complaint handling experience
• Strong analytical and strategic thinking skills
• Attention to detail and accuracy in documentation
• Problem-solving attitude and ability to manage complex cases

What You Get

• 100% remote job with flexible hours
• Career growth within Revolut’s global teams
• Inclusive and diverse work culture
• Opportunity to contribute to Revolut’s D&I goals
• Training and development resources

How to Apply

1. Click the Apply Now button below
2. You’ll be redirected to Revolut’s official careers page
3. Submit your application with updated resume and contact details