About MatchAwards & Customer Service Specialist Role
MatchAwards is a global platform focused on digital recognition. We’re expanding globally and hiring talented professionals to join our remote-first environment.
This full-time remote role is perfect for individuals skilled in client engagement and online tools.
Customer Service Job Snapshot
| Position | Customer Service Specialist |
|---|---|
| Company | MatchAwards |
| Location | Remote (India) |
| Job Type | Full-Time, Work From Home |
| Seniority Level | Associate |
Why Join us
- 100% remote flexibility and autonomy
- Inclusive team culture and open communication
- Growth in CX and client operations
- Training provided – no prior crypto experience needed
- Guidance from experienced leaders
Responsibilities
- Respond to client inquiries via phone, chat, and email
- Offer platform assistance and service updates
- Coordinate with internal teams to resolve issues
- Log support interactions clearly and consistently
- Stay informed about new features and tools
Customer Support Eligibility Criteria
- 1–3 years in customer-facing roles preferred
- Proficiency in written and spoken English
- Organized and efficient multitasker
- Tech-savvy and eager to learn web platforms
- Positive attitude with a problem-solving mindset
Apply for the Customer Service Specialist Role
Click below to visit the official job listing on LinkedIn. Ensure your resume is up to date.
Apply NowSee more remote customer service jobs in India.
Disclaimer: This job listing is for informational purposes only. RojgarAI is not affiliated with MatchAwards’ hiring team.
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