TaskUs is hiring a Manager for Financial Crime & Risk Management (FCRM) in Gurugram, India. This manager financial crime job description covers end-to-end responsibilities across fraud prevention, dispute/chargeback governance, client solutioning, and presales. Ideal for senior analysts/leads ready to step up into client-facing leadership with automation and analytics exposure.
Snapshot
| Company | TaskUs |
| Position | Manager – Financial Crime & Risk Management (FCRM) |
| Location | Gurugram, India (Onsite/Hybrid as per business need) |
| Experience | 6+ years (Fraud Operations, Investigations, Disputes & Chargebacks) |
| Req ID | R_2507_10053 |
| Best For | Professionals seeking a growth-oriented role aligned to a comprehensive manager financial crime job description. |
About TaskUs
TaskUs provides outsourced digital services and next-gen CX to high-growth tech companies across social media, e-commerce, gaming, streaming, ride-sharing, HiTech, FinTech, and HealthTech. With ~45,000 employees across 23 sites in 12 countries, TaskUs is recognized for a People First culture-wellness, DEI, and internal mobility. This context shapes the manager financial crime job description with strong client exposure and cross-functional collaboration.
Role Summary
You will build, operationalize, and scale fraud and risk programs for enterprise clients-covering policy, tooling, analytics, and governance. The manager financial crime job description includes designing controls, guiding investigations, driving automation (RPA/ML), and supporting presales through PoVs and solutioning.
Key Responsibilities
- Design and implement Fraud & Risk frameworks aligned with client goals and regulatory standards.
- Evaluate, select, and integrate digital tools for prevention, detection, case management, and reporting.
- Partner with operations, QA, and support teams to identify and mitigate emerging risks.
- Automate detection and alerts; define performance metrics (precision/recall, loss rates, recovery).
- Research market trends and best practices across AML, fraud, and disputes; translate into playbooks.
- Lead presales (RFP/RFI responses, PoV ownership) and shape deal solutions with measurable ROI.
- Drive expertise in detection, investigations, disputes/chargebacks; ensure audit-ready documentation.
- Recommend process improvements, training, and quality controls; mature the FCRM practice.
- Facilitate client workshops to prioritize transformation roadmaps and change management-core to any manager financial crime job description.
Qualifications
- Bachelor’s degree (any field). Certifications preferred: CFE, CAMS.
- 6+ years in CLM/KYC, Fraud Investigations, disputes & chargeback management with client-facing exposure.
- Solid grounding in anti-fraud methodologies across policy, analytics, tooling, and governance.
- Hands-on with automation and analytics (RPA, ML concepts, SQL/queries, macros); comfortable with KPIs/SLAs.
- Strong client management, communication, and problem-solving; ability to lead cross-functional teams.
- Profile matches a modern manager financial crime job description focused on impact and scalability.
Tech & Work Setup
- Secure, quiet workspace with conference-ready audio/video.
- Modern laptop (i5 or better, 16GB RAM recommended), HD webcam, quality headset.
- Stable high-speed internet; VPN adherence and data privacy compliance.
- Access to analytics/case tools as per client stack-typical in a manager financial crime job description.
How to Apply
- Open the official listing: TaskUs Careers – Req R_2507_10053.
- Create/Sign in to your Workday profile and complete the form.
- Upload a results-driven resume tailored to this manager financial crime job description (controls built, loss avoided, win-rate in disputes, automation delivered).
- Attach a concise cover note with 2–3 quantified achievements and client transformation examples.
- Prepare for a recruiter screen, case/technical discussion, and a client scenario presentation.
Interview Prep
Expect discussions on loss drivers, risk segmentation, rule/ML interplay, and dispute economics. Bring STAR stories on detection lift, false-positive reduction, and successful presales. Translate complex ideas for non-technical stakeholders-communication is pivotal in any manager financial crime job description.
FAQs
Q: Are CFE/CAMS mandatory?
A: Preferred, not mandatory. Equivalent impact in fraud/disputes with measurable results can meet a robust manager financial crime job description.
Q: What type of tooling experience helps?
A: Case management, rules engines, payment risk tools, and BI/SQL are valuable-common asks in a manager financial crime job description.
Disclaimer
This post summarizes the TaskUs Manager – FCRM opening for informational purposes. Verify eligibility, location policy, and timelines on the official careers page. Tailor your resume to the exact manager financial crime job description before applying.
For more curated openings and interview prep, visit RojgarAI-we align resumes to the manager financial crime job description for better shortlists.
If you are thinking about a new work-from-home opportunity, you are in the right place. Today, it can be tough to find real remote jobs. We know this, which is why RojgarAI is sharing a new job that caught our eye. We will go over everything, including the skills needed, who can apply, the pay, and how to apply step by step. We promise this will be worth your time, so stay with us until the end and don’t miss out!
