Google Hiring: Quality Control Manager 2025 – Exclusive Opportunity

Google is hiring a Quality Control Manager, Customer Support to lead quality processes and ensure KPI delivery at their Gurugram office. This guide includes the Snapshot, company overview, role summary, key responsibilities, required qualifications, hiring process, salary & benefits, interview tips, FAQs, and a step-by-step How to Apply guide. Use this information to submit a strong application for the Google Work from On-Site Jobs 2025 opening.

Snapshot of Google Work from On-Site Jobs 2025

Company	Google
Role	Quality Control Manager, Customer Support
Job Type	Full-time, On-site (India)
Base Location	Gurugram, Haryana, India
Work Hours	UK business hours: 9:00 AM – 5:30 PM GMT (13:30 – 22:00 IST)
Compensation	Competitive salary (based on experience)

About Google

Google builds products that create opportunities for everyone, from local communities to global users. The Technical Infrastructure and Customer Support teams ensure products and platforms run seamlessly, providing the best user experience worldwide.

Role Summary

As a Quality Control Manager, you will lead quality processes, frameworks, and KPI tracking for customer support operations. You will analyze outcomes, identify root causes of issues, standardize processes, and ensure consistent quality across delivery regions. Strong problem-solving, leadership, and data-driven decision-making skills are required.

Key Responsibilities

• Set future-proof quality processes, frameworks, and measures.
• Track and scale successes; root-cause problems in execution and design.
• Process re-engineering to deliver efficiency and quality outcomes.
• Drive standardization across delivery regions to ensure consistent KPIs.
• Collaborate with cross-functional teams to improve operational excellence.
• Report on progress, KPIs, and risks to leadership regularly.

Required Qualifications

• Bachelor’s degree in Business, Logistics, Operations, Engineering, or related field.
• 5+ years managing warehousing and supply chain operations.
• 5+ years supervising/managing third-party logistics relationships.
• Strong analytical, organizational, and interpersonal skills.

Preferred Qualifications

• MBA or Master’s degree.
• Certification in Operations Six Sigma, COPC, LEAN, or relevant operations coursework.
• Experience analyzing data and generating business insights.
• Data center logistics experience; SQL knowledge preferred.
• Familiarity with digital marketing/programmatic advertising is a plus.

Selection Process for Google Work from On-Site Jobs 2025

1. Application & Resume Screening: Assess experience and qualifications.
2. Recruiter Call: Discuss fit, experience, and availability.
3. Managerial Interview: Focus on quality frameworks, process improvement, and leadership.
4. Practical Exercise: Demonstrate data analysis, process re-engineering, or KPI tracking.
5. Final Round: Evaluate alignment with Google culture, collaboration, and problem-solving.
6. Offer & Onboarding: Complete documentation and training.

Salary & Benefits

Salary is competitive based on experience. Benefits usually include:

• Health insurance and wellness benefits.
• Learning and development opportunities.
• Collaborative and inclusive work culture.
• On-site role at Gurugram, India.

How to Apply for Google Work from On-Site Jobs 2025

1. Update your resume highlighting relevant operations, logistics, and quality control experience.
2. Prepare examples of process improvement, KPI tracking, and standardization initiatives.
3. Ensure availability for on-site work in Gurugram, India.
4. Click the button below to submit your application.

Frequently Asked Questions

Q1. Where is the role based?
A: Gurugram, Haryana, India (on-site).

Q2. Is prior QC experience required?
A: Yes, 5+ years managing quality, operations, or logistics functions.

Q3. What are the working hours?
A: UK business hours: 9:00 AM – 5:30 PM GMT (13:30 – 22:00 IST), Monday to Friday.

Q4. What qualifications are preferred?
A: MBA, Six Sigma/COPC/LEAN certification, data analysis skills, and operations experience.

Disclaimer

This guide adapts the employer’s published description into a structured resource for candidates. Details such as pay, benefits, and processes may change at the employer’s discretion. Always follow the official application instructions.