Gate.io is one of the world’s top cryptocurrency exchanges and blockchain asset trading platforms. With millions of users globally, Gate is now hiring talented Customer Service Representatives to join its growing support team. If you’re a tech-savvy individual looking for a global remote opportunity — this job is for you!

This role is ideal for fresh graduates, housewives returning to the workforce, or anyone passionate about digital tools and client service. Join a company at the forefront of financial technology, and support users from all over the world.

Job Overview

Who Can Apply?

• Fresh graduates with good English and typing skills
• Housewives looking to restart their careers with flexible shifts
• Freelancers or part-timers wanting a steady income
• Tech-savvy individuals with an interest in crypto or finance

Key Responsibilities

• Provide real-time support to global customers via chat, email, and help desk tools
• Resolve customer concerns related to account access, transactions, and verification
• Maintain accurate logs of conversations and resolutions
• Stay updated with new product launches, features, and policies of Gate.io
• Collaborate with internal technical teams for issue escalation and resolution

Skills & Qualifications

• Graduation in any stream (technical preferred but not mandatory)
• Good verbal and written communication in English
• Familiarity with help desk tools (Zendesk, Freshdesk, etc.) is a plus
• Basic knowledge of cryptocurrency or willingness to learn
• Multitasking, time management, and critical thinking abilities

What You Get

• Permanent work-from-home opportunity
• Attractive salary with performance-linked bonuses
• Exposure to the fast-growing crypto and Web3 industry
• Training and support from a global customer success team
• Option to shift to other roles based on performance and skills

How to Apply

1. Click the Apply Now button below
2. Submit your resume and complete the short online form
3. Shortlisted candidates will be contacted via email