If you are looking for a rewarding work-from-home or hybrid opportunity, you are in the right place. Today, finding real opportunities can be difficult. That’s why RojgarAI is sharing this latest Customer Service Associate Jobs 2025 opening at Accenture. We will cover everything from skills required, day-to-day responsibilities, benefits, growth paths, and step-by-step application instructions. Stay with us to make sure you don’t miss this chance.
Table of Contents
Snapshot
| Company | Accenture |
| Role | Customer Service Associate |
| Location | Bengaluru, India |
| Type | Full-time |
| Experience | 0–2 years (freshers welcome) |
| Qualifications | Any Graduation |
| Skills | Healthcare Management, Utilization Management, Communication, Process-orientation |
About Accenture
Accenture is a global professional services company with expertise in digital, cloud, and security. With more than 699,000 employees across 120 countries, Accenture combines technology, consulting, and operations services to help clients embrace change and deliver value. Working in Customer Service Associate Jobs 2025 at Accenture gives you the opportunity to join a forward-looking, innovative, and client-focused organization.
Role Summary – Customer Service Associate
As a Customer Service Associate, you will be part of the Healthcare Claims team. You will manage day-to-day operations in health claims administration, including claim registration, editing, verification, evaluation, and assistance in examination and litigation processes. This role involves coordinating with hospitals, clinics, and healthcare providers, ensuring quality service delivery, and adhering to policies and HIPAA standards.
Requirements
- Graduation in any discipline is required.
- 1–3 years of experience in client service, healthcare operations, or related fields preferred.
- Strong communication skills (written and verbal).
- Process-oriented with attention to detail.
- Adaptable and flexible to work in a team and rotational shifts.
- Knowledge of Healthcare Utilization Management and HIPAA compliance is an advantage.
Key Responsibilities
- Resolve routine client or patient issues by following established guidelines.
- Collaborate with your team and supervisor to ensure accurate claims processing.
- Follow detailed instructions for daily and new assignments.
- Maintain records of claims, edits, and verifications accurately.
- Support operational processes for hospitals, clinics, and other healthcare facilities.
- Work in rotational shifts as required to support client needs.
Compensation & Benefits
- Competitive base salary based on experience.
- Health insurance and wellness benefits.
- Paid time off and employee assistance programs.
- Learning and development opportunities to enhance career growth.
Career Growth
Employees in Customer Service Associate Jobs 2025 at Accenture can grow into senior operations roles, claims analyst, team lead positions, or healthcare domain specialist roles. Accenture encourages internal mobility, continuous learning, and skill development to support career advancement.
How to Apply – Step by Step
- Update your resume highlighting healthcare operations or client service experience.
- Emphasize familiarity with healthcare claims, utilization management, and HIPAA compliance.
- Apply through the official Accenture careers portal using the link below.
- Prepare for scenario-based and behavioral interview questions.
- Respond promptly to recruiter communications and complete any assessments.
If you are interested, apply now for Customer Service Associate Jobs 2025 at Accenture.
FAQs
Q1. What is the location for this role?
This role is based in Bengaluru, India.
Q2. Are freshers eligible?
Yes, candidates with 0–2 years experience can apply.
Q3. Are rotational shifts required?
Yes, rotational shifts may apply depending on client and team requirements.
Q4. What skills are important?
Communication, process orientation, healthcare knowledge, adaptability, and teamwork.
Q5. Is there an application fee?
No. Accenture does not charge candidates for recruitment processes.
Disclaimer
This post on Customer Service Associate Jobs 2025 is intended solely for informational purposes. RojgarAI is not affiliated with Accenture or responsible for the hiring process. All candidates should apply directly through the official Accenture Careers portal and verify eligibility, benefits, and job details before submitting any application. RojgarAI does not charge any fees for job applications or registrations.
Final Note
Customer Service Associate Jobs 2025 at Accenture provide an excellent start for those looking to grow in healthcare operations, client service, and process management. Apply with confidence and showcase your skills in healthcare operations and customer service to secure this role.