doola is hiring a Customer Care Agent to join our remote, mission-driven team. If you’re passionate about support and want to help entrepreneurs globally, this opportunity is for you!
Location: Remote (India / Philippines / Latin America / Bangalore) |
Type: Full-Time |
Department: Customer Success |
Experience: 2+ Years
Job Overview
| Position | Customer Care Agent |
|---|---|
| Company | doola |
| Work Type | Full-Time (Remote) |
| Department | Customer Success |
Key Responsibilities
- Provide real-time customer support via email and phone.
- Resolve issues promptly with empathy and professionalism.
- Log all customer interactions accurately and ensure follow-ups.
- Escalate complex queries while keeping customers updated.
- Contribute to support documentation and internal feedback loops.
- Meet key support metrics like response time and CSAT.
Required Skills & Qualifications
- 2+ years of experience in customer service (email/chat/phone).
- Strong communication and interpersonal skills.
- Detail-oriented with a problem-solving mindset.
- Proficient with MS Office or Google Workspace.
- Ability to work independently in remote and dynamic setups.
Preferred Skills
- Experience using Intercom, HubSpot, or other CRM tools.
- Understanding of startup workflows and high-growth teams.
- Ability to support customers across multiple time zones.
Why Join doola?
- Remote-first work environment with flexible hours.
- High-impact role in a mission-led startup.
- Fast-track learning and professional development.
- Inclusive culture where your ideas and voice matter.
- Competitive compensation and global perks.
How to Apply
- Click the “Apply Now” button below.
- You’ll be redirected to doola’s official job portal.
- Fill out your application and attach your resume.
- Track your email for updates and interview invites.
About doola
doola is building infrastructure to help global entrepreneurs launch and scale their U.S. businesses. From formation to tax setup and payments, our platform removes borders for founders and empowers the next generation of global business owners.
Disclaimer: This listing is published by RojgarAI.com for informational use only. We are not associated with doola’s hiring team. Apply only via the official portal.
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