Cognizant is hiring for its Voice/Chat Process Work From Home role in India. This remote position is ideal for freshers and experienced candidates who have excellent written communication skills. As part of Cognizant’s customer support team, you’ll handle online Voice/chats, resolve queries, and deliver high-quality service from the comfort of your home. The company offers competitive pay, flexible shifts, and long-term growth opportunities. Apply now to start your digital career with Cognizant’s Voice/Chat Process Work From Home team in 2025.
Table of Contents
Cognizant Voice/Chat Process Work From Home 2025 – Job Snapshot
| Company Name | Cognizant Technology Solutions |
| Job Title | Voice/Chat Process Work From Home |
| Job Location | Remote (Pan India) |
| Employment Type | Full-Time |
| Experience Required | 0–3 Years (Freshers Eligible) |
| Job Category | Customer Support Voice/ Chat Process Work From Home |
| Salary (Expected) | ₹3.2 LPA – ₹5.8 LPA (Approx.) |
| Application Last Date | Open Now (Apply ASAP) |
About Cognizant
Cognizant is one of the world’s leading professional services companies, helping clients transform their business, operating, and technology models for the digital era. With over 300,000 associates globally, Cognizant provides an energetic and inclusive environment where every associate can thrive. In 2025, Cognizant continues to expand its Voice/Chat Process Work From Home team across India, offering flexible remote opportunities to support global clients.
Role Overview
The Voice/Chat Process Work From Home position at Cognizant is a customer-focused role where you will handle client queries, resolve issues, and ensure a high-quality Voice/chat experience. This job requires excellent written communication skills and the ability to multitask efficiently while maintaining professionalism and empathy in every interaction.
You will be part of a team that supports Cognizant’s clients across international markets through online Voice/chat platforms. Whether you are a fresher looking for your first remote job or someone with prior customer service experience, the Voice/Chat Process Work From Home role offers a rewarding opportunity to build a digital career from the comfort of your home.
Key Responsibilities
- Handle customer queries and complaints through live Voice/chat and email support.
- Provide prompt and accurate responses for all Voice/Chat Process interactions.
- Ensure high-quality service delivery while maintaining customer satisfaction levels above 95%.
- Document and escalate unresolved issues to the appropriate team.
- Collaborate with internal teams to improve the Voice/chat response process.
- Meet daily, weekly, and monthly targets defined for associates.
- Adhere to data security, company ethics, and communication policies at all times.
Eligibility Criteria
- Minimum Qualification: Graduate in any stream.
- Excellent written and verbal communication skills.
- Basic understanding of online Voice/chat tools and CRM software.
- Ability to work in flexible shifts if required.
- Previous experience in Voice/Chat Process Work From Home or email support preferred but not mandatory.
- Stable internet connection and a quiet workspace.
Why Join Cognizant?
- Opportunity to work with global clients remotely.
- Structured learning and mentorship programs.
- Competitive salary and performance-based incentives.
- Inclusive culture promoting diversity and growth.
- Long-term career path for Voice/Chat Process Work From Home professionals.
How to Apply for Cognizant Chat Process Work From Home 2025
- Visit the official Cognizant careers website.
- Search for “Chat Process Work From Home” roles under Customer Support or Technology categories.
- Click on the job title and review the details carefully.
- Upload your updated resume and submit your application online.
- Keep an eye on your registered email for further communication from the HR team.
| Source | Action |
|---|---|
| Official Cognizant Careers Page | Visit Here |
| Similar Job Updates on RojgarAI | View Jobs |
Alternatively, you can find similar verified job updates daily on rojgarai.com/.
Frequently Asked Questions (FAQs)
1. What is the salary for the Cognizant role?
The average pay ranges from ₹3.2 LPA to ₹5.8 LPA, depending on experience and performance.
2. Who can apply for this job?
Graduates from any stream with good communication skills and basic computer knowledge can apply for Voice/Chat Process Work From Home positions.
3. Is this a permanent work-from-home job?
Yes, job is fully remote for most Indian locations, though Cognizant may offer hybrid options later.
4. What is the selection process?
The selection typically includes an online assessment, a Voice/chat simulation test, and an HR interview.
5. How do I prepare for the interview?
Focus on communication skills, typing speed, and situational responses relevant to Voice/Chat Process Work From Home scenarios.
Disclaimer:
The information provided on rojgarai.com/ is intended for general awareness and educational purposes only. While we make every effort to ensure the accuracy of job listings, candidates are strongly advised to verify all details such as eligibility, application deadlines, and fees directly from the official company or recruitment website. rojgarai.com/ does not guarantee selection or recruitment results and will not be responsible for any losses or errors arising from the use of this information. All job updates shared here are completely free of cost.
