Short Information: BigBasket Walk-in 2025 Drive for Customer Support Associates
in Hyderabad from 30th August to 8th September 2025. This guide provides a complete overview including a Snapshot, company details, role summary, key responsibilities, eligibility criteria, required skills, selection process, salary and benefits, walk-in details, FAQs, and a step-by-step How to Apply. Use this guide to prepare for the BigBasket Walk-in Jobs in Hyderabad 2025.Snapshot of BigBasket Walk-in Jobs in Hyderabad 2025
| Company | BigBasket |
| Role | Customer Support Associate |
| Job Type | Walk-in Drive |
| Location | Kondapur, Hyderabad |
| No. of Openings | 280 |
| Experience | Freshers / Experienced |
| Salary | ₹2,00,000 – ₹2,50,000 per annum |
About BigBasket
BigBasket (Innovative Retail Concepts Pvt Ltd) is India’s largest online grocery and food store with over 25,000 products and 1,000+ brands. BigBasket offers a hassle-free way to shop for groceries online, delivering everything you need at your doorstep. The company is part of Tata Group and is one of the fastest-growing e-commerce platforms in India.
Role Summary
As a Customer Support Associate, you will interact with customers over calls to resolve their issues, ensure satisfaction, and provide timely assistance. The role requires strong communication skills, customer service orientation, and flexibility to work in rotational shifts.
Key Responsibilities
- Handle inbound calls and resolve customer queries effectively.
- Understand and resolve customer issues as per process guidelines.
- Ensure high levels of customer satisfaction through proper follow-up.
- Maintain accurate records of interactions as per company SOPs.
- Collaborate with internal teams for escalation and resolution.
Eligibility Criteria
- Qualification: 12th / Diploma / Degree.
- Strictly no BTech, MBA, or PG Freshers.
- Freshers and experienced BPO candidates can apply.
- Age Limit: Up to 30 years.
Required Skills
- Languages: English, Hindi & Telugu OR English, Hindi & Marathi OR English, Hindi & Bengali.
- Good communication and typing speed (20–25 WPM).
- Team player with a positive attitude.
- Flexible for rotational shifts (06:00 AM to 11:45 PM).
Personality Traits
- Customer-focused and empathetic.
- Adaptable to dynamic work environments.
- Strong problem-solving and patience under pressure.
Selection Process for BigBasket Walk-in 2025
- Walk-in Registration: Attend at the given venue with documents.
- Screening: Basic eligibility check and communication assessment.
- Interview: Covers problem-solving, language skills, and customer service ability.
- Typing Test: Check for minimum speed of 20–25 WPM.
- Final Round: HR discussion and offer letter.
Salary & Benefits of BigBasket Jobs in Hyderabad
Salary: ₹2,00,000 – ₹2,50,000 per annum. Benefits include:
- Provident Fund (PF)
- ESIC
- Internet Allowance (post WFH option)
Career Growth
BigBasket offers growth opportunities into roles like Team Leader, Quality Analyst, and Trainer based on performance and skills.
Walk-in Details
Date: 30th August to 8th September 2025 (Monday to Saturday)
Time: 10:00 AM to 4:00 PM
Venue: BigBasket IRCPL, 1st Floor of BigBasket Warehouse, Sai Prithvi Enclave, Masjid Banda, Towards Kala Jyothi Road, Beside Sarath City Mall, Hyderabad, Kondapur, Telangana – 500084
Location Link: https://maps.app.goo.gl/BosgGR2Qv21fiYjQA
Send your CV on WhatsApp +91-9511921087 (Calls will not be answered)
Contact: Shilpa Bonala – 9511921087
How to Apply for BigBasket Walk-in Hyderabad 2025
- Carry an updated resume and ID proof.
- Visit the walk-in venue during the specified date and time.
- Prepare for language and typing tests.
- Dress in formal attire for a professional impression.
Frequently Asked Questions – BigBasket Walk-in Hyderabad
Q1. What is the job location?
A: Kondapur, Hyderabad.
Q2. Who is eligible?
A: Candidates with 12th, Diploma, or Degree (excluding BTech, MBA, PG Freshers).
Q3. Is prior BPO experience required?
A: Freshers and experienced candidates can apply.
Q4. What are the working hours?
A: Rotational shifts between 06:00 AM and 11:45 PM (9 hours).
Q5. What is the salary?
A: ₹2 LPA for freshers and up to ₹2.5 LPA for experienced candidates.
Disclaimer
This information is based on the official BigBasket and Naukri profile job notification. Details such as pay, policies, and processes may change at the employer’s discretion. Please verify on the official BigBasket website before attending.
Final Note for BigBasket Walk-in 2025
To increase your chances, highlight your communication skills, customer service orientation, and typing proficiency. Be prepared for language and typing tests. Apply early and attend the walk-in on time.
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