Triple is hiring Customer Service Executives for remote roles in India. This position is ideal for housewife remote jobs while managing household responsibilities. You will work US shifts, handle customer questions, solve problems, and update the CRM. Requirements include 2 to 4 years of experience, good communication skills, a reliable internet connection, and an i5 laptop.
Snapshot
| Company | REMOTROOP TECHNOLOGIES PRIVATE LIMITED (Triple) |
| Position | Customer Service Executive |
| Location | Remote (India) |
| Experience | 2–4 years |
| Ideal For | Candidates seeking flexible, supportive housewife remote jobs |
About Triple
Triple helps North American SMBs build efficient remote teams across administration, customer service, accounting and operations. The company selects top talent, provides robust training, and ensures strong account management. For women looking for returning-to-work options, Triple advertises roles that fit the profile of housewife remote jobs, with structured onboarding and supportive management.
Role Summary
This Customer Service Executive role is a full-time remote position where you will manage customer interactions, resolve inquiries, and maintain CRM records. Triple positions this vacancy as suitable for those exploring housewife remote jobs who need reliable hours, clear expectations, and a professional remote setup.
Responsibilities
- Communicate with customers via phone, email and chat with empathy and professionalism.
- Resolve issues aiming for first-contact resolution and follow company guidelines.
- Maintain product and process knowledge to give accurate answers and recommendations.
- Log customer interactions, updates and follow-ups in the CRM system precisely.
- Investigate complex scenarios, collaborate with other teams, and track outcomes for continuous improvement.
- Ensure compliance with data privacy and company policies when handling customer information.
- Collect customer feedback and report recurring issues to improve service delivery for other housewife remote jobs candidates.
Qualifications
- 2–4 years of customer support experience; contact center or BPO background preferred.
- Strong verbal and written English communication skills.
- Problem-solving ability, multitasking and comfort with SLAs and KPIs.
- Experience with CRM systems and contact center technologies.
- Bachelor’s degree is preferred but not mandatory—Triple values practical experience for housewife remote jobs applicants.
- Self-motivated, disciplined, and able to work independently in a remote setup.
Schedule (US Shifts)
This position requires working US shift hours (rotational):
Eastern Time: 6:30 PM – 3:30 AM IST (rotational)
Pacific Time: 9:30 PM – 6:30 AM IST (rotational).
These shifts are compatible with many housewife remote jobs candidates who prefer predictable schedules and shift differentials.
Logistical Requirements
- Quiet, well-lit workspace suitable for voice calls.
- Laptop with minimum i5 (8th gen) and 8GB RAM.
- 720p webcam and noise-cancelling headset.
- Reliable high-speed internet (minimum 100 Mbps recommended).
- Smartphone for OTPs and verification.
- These conditions help ensure success in housewife remote jobs roles at Triple.
How to Apply
- Open the official job page: Triple Careers – Job #4632.
- Create or sign in to your candidate profile and complete the application form.
- Attach an updated CV that highlights relevant customer service experience and US shift availability; mention you are applying for a housewife remote jobs friendly role if applicable.
- In your cover note, include measurable achievements (CSAT improvements, reduced AHT, successful escalations).
- Prepare for a recruiter screen, role-fit assessment, and final interview with the hiring manager.
Interview Prep
Prepare examples that show problem solving, ownership and empathy. Typical questions for housewife remote jobs applicants include how you manage time with household responsibilities, examples of customer escalations you resolved, and tools you’ve used (CRM, ticketing systems). Practice concise STAR-format answers and be ready to discuss shift flexibility.
FAQs
Q: Are these roles suitable for women returning to work?
A: Yes. Triple offers structured training and supportive management, making these roles well suited for housewife remote jobs candidates restarting their careers.
Q: Can I work part-time?
A: The posted position is full-time; however, Triple occasionally hires contractors or freelance staff for other remote roles that may fit some housewife remote jobs preferences. Check the careers page for variations.
Disclaimer
This post is a publisher-friendly summary of the REMOTROOP TECHNOLOGIES PRIVATE LIMITED (Triple) Customer Service Executive role and highlights suitability for housewife remote jobs. Candidates should verify requirements, eligibility, and application details on the official Triple careers page before applying.
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