This post explains the Investigation Associate India 2025 role at Amazon in a clear, copy-ready format. Read the snapshot, role summary, responsibilities, required skills, how to apply, and FAQs carefully to prepare a standout application. For more exciting career opportunities, check the PDF Specialist – AI Trainer 2025.
The role requires attention to detail, excellent judgment, and the ability to manage multiple tasks in a fast-paced environment, with a focus on reducing ecommerce fraud and transaction disputes. For creative career options, visit the Ultimate Graphic Designer Career Path 2025.
1. Snapshot
| Job Title | Investigation Associate – Level 2 (Seasonal FTC) |
| Company | Amazon India |
| Location | Remote – India (Karnataka preferred) |
| Job Type | Fixed Term Contract (9 months) |
| Experience | 0 to 1 years, freshers welcome |
| Focus Keyword | Investigation Associate India 2025 |
2. Role Summary
The Investigation Associate India 2025 role focuses on researching, analyzing, and resolving suspicious ecommerce transactions to prevent fraud and protect Amazon’s marketplace. You will operate largely independently, using data and investigative tools to authenticate sellers and transactions, and communicate findings effectively to stakeholders.
This seasonal position requires strong analytical thinking and attention to detail. You will work with internal teams and external customers to clarify issues and implement solutions, contributing directly to the integrity and trustworthiness of Amazon’s ecommerce platform.
3. Key Responsibilities
- Investigate seller transactions thoroughly by reviewing claims and related data.
- Make Grant or No-Grant decisions on Safe-T claims based on evidence, applying Amazon’s policies and standard operating procedures.
- Document all findings and actions clearly with detailed annotations.
- Communicate effectively with internal teams, including risk analysts and engineers, and external stakeholders such as sellers and buyers via email and phone.
- Escalate complex issues or inconsistencies to appropriate teams promptly.
- Analyze performance metrics and contribute to process improvements that reduce fraud risk and increase efficiency.
- Meet or exceed productivity targets while maintaining high accuracy and quality standards.
4. Required Skills & Qualifications
Ideal candidates for the Investigation Associate India 2025 role will possess a combination of analytical ability, communication skills, and a customer-first mindset.
- Graduate in any discipline.
- 0 to 1 year of work experience; fresh graduates with strong analytical skills encouraged to apply.
- Excellent written and spoken English communication skills.
- Strong problem-solving and critical thinking abilities.
- Comfortable handling and interpreting large data sets.
- Ability to work independently with minimal supervision in a fast-paced environment.
- Good interpersonal skills to communicate clearly with internal teams and external customers.
- Attention to detail with a commitment to accuracy.
- Basic understanding of ecommerce payments, trust and safety, or risk management is a plus.
5. How to Apply
Ready to join Amazon as an Investigation Associate India 2025? Click the Apply Now button below to access the official Amazon careers application page. Prepare your updated resume highlighting any analytical, ecommerce, or customer service experience to strengthen your application. For other exciting roles, visit the PDF Specialist – AI Trainer 2025 page.
Before applying, ensure your resume highlights any relevant skills and experiences related to risk analysis, data handling, and customer communication. Having clear examples of problem-solving and independent work will help. Also, consider exploring the Fortive Junior Application Developer India 2025 for similar opportunities.
6. Frequently Asked Questions (FAQs)
Q: Is this position work from home?
A: Yes, this Investigation Associate India 2025 role is remote, allowing you to work from home within India.
Q: What is the contract duration?
A: This is a fixed-term contract (FTC) role for approximately 9 months, with possible extension depending on business needs.
Q: Do I need prior experience in risk or ecommerce?
A: Prior experience is beneficial but not mandatory. Fresh graduates with strong analytical and communication skills are encouraged to apply.
Q: What skills are most important?
A: Attention to detail, problem-solving, ability to analyze data, strong communication, and working independently are key to success in this role.
Q: Will I interact with customers directly?
A: Yes, you will occasionally communicate with external customers and sellers by phone or email as part of investigations.
7. Highlights
- The Investigation Associate India 2025 role is perfect for freshers or early-career professionals interested in ecommerce risk and trust management.
- Work remotely with one of the world’s largest ecommerce companies and gain valuable experience in transaction risk operations.
- Develop strong analytical, communication, and problem-solving skills in a fast-paced, data-driven environment.
- Opportunity to work independently while collaborating with cross-functional teams globally.
- Contribute to protecting millions of Amazon customers and sellers from online transaction fraud.
8. Disclaimer
This post summarizes the Investigation Associate role at Amazon India as shared on the official Amazon careers page. RojgarAI provides this information for educational and informational purposes only. For complete details, official requirements, and to apply, always refer to the employer’s website.
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