Amazon Virtual Customer Service Associate Jobs in Kolkata – Work From Home (Hiring Now)

Amazon, Earth’s most customer-centric company, is hiring for Virtual Customer Service Associate roles in Kolkata, West Bengal. Join our award-winning customer support team and work remotely from the comfort of your home.

Whether you’re just starting your career or bringing experience, we welcome enthusiastic, customer-focused individuals who are ready to support Amazon’s global mission.

Join Amazon’s global customer service team—deliver excellence, remotely.

Job Overview

Who Can Apply?

• Graduates looking for remote roles
• Freshers with strong communication skills
• Individuals with customer service, BPO, or call center experience
• Professionals comfortable with rotating shifts and working from home

Key Responsibilities

• Respond to customer queries via phone, chat, or email
• Provide accurate information about products, orders, payments, etc.
• Use internal tools to resolve issues quickly and effectively
• Deliver a friendly, problem-solving experience without using scripts

Skills & Qualifications

• Strong English communication (verbal and written)
• Basic computer skills and internet navigation
• Ability to multitask and work independently
• Wired internet connection with minimum 100 Mbps download speed
• Quiet, distraction-free home office setup

What You Get

• Permanent remote setup with equipment provided
• Medical insurance and pension plan
• Internet allowance
• Training and career development from industry leaders
• Discounts and perks via the Amazon Extras program

How to Apply

1. Click the Apply Now button below
2. Complete the online application and assessments (approx. 3 hours)
3. Wait for further communication from Amazon’s recruitment team