
Amazon is hiring a Transportation Representative (NOC IB) to support logistics and delivery partner operations in India. This guide includes the Snapshot, a company overview, a summary of the role, daily responsibilities, required skills, the hiring process, salary and benefits, interview tips, FAQs, and a step-by-step How to Apply. Use this information to submit a strong application for the Amazon Work from Home Jobs 2025 opening.
Snapshot of Amazon Work from Home Jobs 2025
| Company | Amazon |
| Role | Transportation Representative (NOC IB) |
| Job Type | Full-time, Remote (India) |
| Base Location | India (Remote) |
| Shifts | Rotational shifts including nights and weekends |
| Compensation | As per Amazon company policy |
| Hiring Track | Graduates with strong communication and logistics experience preferred |
| Reports To | Team Lead / Operations Manager |
About Amazon
Amazon is guided by four principles: customer obsession, passion for invention, commitment to operational excellence, and long-term thinking. With a mission to be Earth’s most customer-centric company, Amazon builds technologies and services that improve the lives of shoppers, sellers, and communities worldwide. From AWS to Alexa, Amazon thrives on innovation while maintaining the spirit of Day 1.
Role Summary
As a Transportation Representative (NOC IB), you will act as the primary interface between Amazon and its logistics stakeholders. The role involves troubleshooting delivery partner issues, ensuring smooth communication, reporting escalations, and suggesting process improvements. You must demonstrate professionalism, excellent time-management, and the ability to work in high-pressure environments while maintaining performance metrics.
Key Responsibilities
- Communicate professionally with delivery partners and stakeholders.
- Provide prompt and efficient resolution for logistics issues.
- Escalate sensitive cases following the reporting matrix.
- Demonstrate strong time-management to meet performance goals.
- Maintain or exceed targeted KPIs such as response time and resolution rate.
- Analyze trends and suggest process improvement opportunities.
- Support cross-functional teams to ensure smooth transportation operations.
Required Qualifications
- Education: Graduation in any specialization from a recognized university.
- Skills: Excellent verbal and written English communication skills.
- Technical: Proficiency in Microsoft Outlook, Word, Excel, and web navigation.
- Typing: Strong typing speed with accuracy.
- Teamwork: Ability to work independently and in a collaborative environment.
- Preferred: Logistics background or prior experience in similar roles.
Selection Process for Amazon Work from Home Jobs 2025
- Application & Resume Screening: Check academic and communication skills.
- Online Assessment: Aptitude and communication-based tests.
- HR Interview: Evaluate motivation, shift flexibility, and role understanding.
- Managerial Round: Test problem-solving, escalation handling, and time management.
- Final Round: Assess cultural fit and logistics knowledge.
- Offer & Onboarding: Documentation and training.
Interview Preparation for Amazon Work from Home Jobs 2025
- Review STAR method for answering behavioral questions.
- Prepare examples of problem-solving in logistics or customer service.
- Showcase proficiency in Excel and reporting tools.
- Practice escalation handling and communication under pressure.
- Be ready to explain ideas for process improvements.
Documents Checklist
- Updated resume (PDF).
- Government-issued ID proof and address proof.
- Educational certificates (latest degree).
- Experience or relieving letters from past employers.
- Relevant certifications in logistics, operations, or customer service (if any).
Salary & Benefits of Amazon Work from Home Jobs 2025
Salary: As per Amazon company policy. Benefits generally include:
- Health insurance coverage.
- Career mobility and development programs.
- Access to Amazon’s upskilling and mentorship opportunities.
- Diversity, equity, and inclusion programs.
- Remote-first work flexibility.
Career Path
Transportation Representatives can advance to roles such as Team Lead, Operations Manager, or transition to specialized functions in logistics, supply chain management, or program management at Amazon. With performance and skill development, employees can also explore cross-functional roles across Amazon’s vast ecosystem.
Sample Interview Questions & Suggested Approaches
Q1. How would you handle a delivery partner escalation?
Answer idea: Listen actively, acknowledge the issue, follow escalation protocols, and ensure timely resolution with clear updates.
Q2. What process improvement have you suggested in a previous role?
Answer idea: Share an example of identifying a recurring issue, analyzing data, and proposing a solution that improved efficiency.
Q3. How do you manage your performance metrics?
Answer idea: Track daily KPIs, set personal goals, and adjust workflow to ensure targets like SLA and resolution rates are achieved.
How to Apply for Amazon Work from Home Jobs 2025
- Prepare a resume highlighting logistics, communication, and escalation handling experience.
- Complete all mandatory fields in the Amazon job portal.
- Confirm availability for rotational shifts including nights and weekends.
- Click the button below to apply directly on Amazon Careers.
Frequently Asked Questions for Amazon Work from Home Jobs 2025
Q1. Is this role fully remote?
A: Yes, this is a remote position based in India.
Q2. What are the shift timings?
A: Rotational shifts, including nights and weekends, as per business requirements.
Q3. What is the salary range?
A: Compensation is as per Amazon company policy and role level.
Q4. What qualifications are required?
A: A graduate degree, strong English communication skills, and basic computer proficiency.
Q5. Is prior logistics experience necessary?
A: Not mandatory, but preferred.
Disclaimer
This guide adapts the employer’s published description into a structured resource for candidates. Details such as pay, benefits, and processes may change at the employer’s discretion. Always follow the instructions on the official application form and verify communications before sharing personal information.
Final Note for Amazon Work from Home Jobs 2025
Apply early with a resume tailored to logistics and communication achievements. Highlight problem-solving skills, escalation handling, and process improvement initiatives to stand out during the Amazon hiring process.



