The Amazon MyHR Live Support Advisor India 2025 is a work-from-home HR operations role supporting Amazon employees globally. Candidates handle live HR inquiries via calls and chats, resolving issues related to payroll, benefits, leave, and employment verification while maintaining confidentiality and meeting performance metrics. The role is open to candidates with 0–10+ years of HR, customer service, or contact center experience, strong English communication skills, and the ability to work flexible shifts. Amazon offers competitive pay with performance-linked incentives, wellness programs, learning opportunities, and internal career growth prospects. Applicants should highlight relevant achievements on their resumes and be prepared for scenario-based interview questions to apply successfully.
Table of Contents
Snapshot
| Company | Amazon |
| Role | Amazon MyHR Live Support Advisor India 2025 |
| Location | India – Work From Home (Virtual) |
| Type | Contractual / Remote |
| Schedule | Shift-based: includes early morning, evenings, weekends to support global HR |
| Experience | 0–10+ years (HR, contact center, or customer service) |
| Apply | Official Amazon Job Page |
About Amazon
Amazon is a global technology and services company that places strong emphasis on customer obsession and operational excellence. The Amazon MyHR Live Support Advisor India 2025 role sits within Amazon’s MyHR Live Support (MHLS) team, which provides live HR assistance to Amazon employees worldwide. MHLS is a mission-driven contact center where accuracy, empathy, and confidentiality are essential.
Highlights
- Work-from-home opportunity with a world-class employer as an Amazon MyHR Live Support Advisor India 2025.
- High-impact role supporting 1.5M+ employees with benefits, payroll, leave, and verification queries.
- Structured training, continuous coaching, and access to internal learning platforms.
- Performance-linked incentives, wellbeing programs, and opportunities for internal mobility.
- Flexible shifts to fit global HR coverage while working remotely.
Role Summary
As an Amazon MyHR Live Support Advisor India 2025, you will act as the first point of contact for live HR inquiries from employees and applicants. Your daily work includes handling inbound calls and chats, using internal knowledge bases to provide accurate answers, and escalating complex cases to partner teams. The role requires empathy, speed, and adherence to data privacy and compliance standards.
Who Should Apply – Requirements
- Bachelor’s or Master’s degree (any stream) – preferred but not mandatory for all levels.
- Excellent English communication skills (written & spoken, 85%+).
- 0–10+ years in HR, contact center operations, or customer service roles.
- Comfort with shifting schedules and ability to support 24/7 operations.
- Reliable home internet connection (typically 50–100 Mbps) and a quiet workspace.
- Strong problem-solving, multitasking, and documentation skills.
Key Responsibilities
In this role you will:
- Handle a high volume of live employee contacts (phone and chat) as an Amazon MyHR Live Support Advisor India 2025.
- Use internal knowledge bases, SOPs, and FAQs to resolve queries on time-off, payroll, benefits, and employment verification.
- Escalate complex or sensitive issues to HR specialists, payroll, or legal teams while maintaining employee confidentiality.
- Document interactions accurately and follow up until resolution, ensuring high first-contact resolution rates.
- Meet performance metrics including average handling time, CSAT, and quality checks.
- Adapt to process updates and provide feedback to improve operations and employee experience.
Compensation & Benefits
Compensation for the Amazon MyHR Live Support Advisor India 2025 role is competitive and typically includes a base salary plus performance-linked incentives. Remote employees often have access to health and wellness resources, learning allowances, paid time off, and retirement benefits as per company policy. Exact pay bands vary by location and experience.
Career Growth
Successful Amazon MyHR Live Support Advisor India 2025 performers can advance into Senior Advisor, Team Lead, HR Operations Specialist, or Program Management roles. Amazon encourages internal mobility – strong performance, certifications, and demonstrated leadership increase promotion chances.
How to Apply – Step by Step
- Polish your resume: Highlight HR, contact center, or customer support achievements with measurable outcomes (e.g., CSAT, resolution time).
- Prepare examples: Be ready with scenario answers about prioritization, empathy, and confidentiality.
- Check tech readiness: Ensure a stable internet connection and a quiet workspace for remote interviewing.
- Apply on Amazon Careers: Use the official job page linked below and complete any assessments honestly and on time.
- Follow up: Respond promptly to recruiter messages and be available for interview slots across flexible hours.
Ready to apply for the Amazon MyHR Live Support Advisor India 2025? Click the official link below to start your application.
Important Links
| Links | Access Here |
|---|---|
| Amazon apply Link | Click Here |
| Ditto Work from Home Insurance Advisor | Click Here |
| More Latest Jobs on RojgarAI.com | Visit Here |
FAQs
Q1. Is this role fully remote or hybrid?
The position listed as Amazon MyHR Live Support Advisor India 2025 is a work-from-home (virtual) role supporting global HR operations.
Q2. Will I have to work night shifts?
Yes – to support Amazon’s global workforce, shifts may include early mornings, evenings, or weekends depending on the schedule you are hired for.
Q3. Do I need prior HR experience?
Prior HR or contact center experience helps, but Amazon hires across experience levels. Strong communication, problem-solving, and adherence to privacy standards are key.
Q4. Is there any application fee?
No. Amazon does not charge any application fee for the Amazon MyHR Live Support Advisor India 2025 hiring process.
Q5. What should I highlight in my resume?
Emphasize measurable outcomes – resolution rates, customer satisfaction scores, time-to-resolution improvements, and any compliance or confidentiality experience.
Disclaimer
The above summarizes the Amazon MyHR Live Support Advisor India 2025 role and related information for Amazon’s work-from-home HR operations position. Actual responsibilities, compensation, and employment terms will be confirmed by Amazon during recruitment. Always verify the official job listing on the Amazon Careers page before applying. RojgarAI provides this information for guidance and does not guarantee hiring outcomes.
Final Note
The Amazon MyHR Live Support Advisor India 2025 role is an excellent entry or growth opportunity for professionals interested in HR operations and employee-facing service roles. If you have strong communication, a customer-first mindset, and the ability to work flexible hours, apply now and prepare to showcase your problem-solving and empathy skills.
