Best Amazon Investigation Specialist Jobs 2025

Amazon is hiring for a Work from Home – Amazon Investigation Specialist (Seasonal FTC). This structured guide covers everything you need: Snapshot, company overview, role summary, key responsibilities, required skills, selection process, interview preparation, salary & benefits, career path, FAQs, and the official application link. Use this page to prepare thoroughly and apply for the Amazon Investigation Specialist Work from Home Jobs 2025.

Snapshot

Company	Amazon (ADCI – Karnataka – A66)
Role	Investigation Specialist – Work from Home
Job Type	Seasonal (FTC), Remote, 5 days/week
Shifts	Rotational, 24×7 coverage (changes every 3-4 months)
Eligibility	Graduates in any discipline; 0-5 years experience
Location	Virtual (Bangalore region based)
Application Mode	Online via Amazon Careers

About Amazon & Shopping Experience Protection Operations (SPRO)

Amazon’s Shopping Experience Protection Operations (SPRO) team ensures trust across customers, sellers, brands, and employees. The group develops scalable processes, analytics, and technology to identify and eliminate risks in e-commerce. The Amazon Investigation Specialist Work from Home Jobs 2025 opening is part of this mission, focusing on fraud detection, transaction verification, and risk management.

Role Summary

The Investigation Specialist is responsible for researching suspicious transactions, analyzing seller activities, and eliminating risks from the platform. This role requires excellent judgment, attention to detail, and the ability to work independently in a fast-paced environment. Most decisions are made with minimal supervision, and outcomes directly impact customer trust.

Key Responsibilities

• Research and evaluate facts surrounding seller transactions.
• Take appropriate action on suspicious cases using Amazon SOPs and tools.
• Document actions with detailed annotations.
• Communicate with customers (email/phone) during investigations.
• Collaborate with analysts, engineers, and managers across teams.
• Escalate anomalies or problems systematically to relevant teams.
• Understand and apply performance metrics to meet business goals.
• Meet assigned productivity targets and quality standards.

Required & Preferred Qualifications

• Education: Graduate in any discipline.
• Experience: 0-5 years (freshers welcome).
• Skills: Strong English communication (written and spoken).
• Analytical: Ability to interpret large data sets and solve problems independently.
• Preferred: Prior experience in e-commerce, fraud detection, or trust & safety.
• Workstyle: Attention to detail, accuracy, and the ability to work independently.

Selection Process for Amazon Investigation Specialist Work from Home Jobs 2025

1. Online Application: Submit resume and basic details on Amazon Careers.
2. Screening: Shortlist based on eligibility and skill fit.
3. Aptitude/Assessment Test: Evaluate analytical, logical, and communication skills.
4. Interview: HR + Operations round, focusing on judgment and problem-solving.
5. Offer & Onboarding: Documentation and system setup for remote work.

Interview Preparation for Amazon Investigation Specialist

• Practice analyzing mock transaction data and identifying anomalies.
• Prepare examples of solving problems independently with minimal supervision.
• Improve clarity in written email communication and customer handling.
• Be ready to explain how you prioritize workload in a fast-paced setting.
• Familiarize yourself with Amazon’s customer obsession and leadership principles.

Salary & Work Environment

While Amazon does not publish exact salary for this seasonal role, similar positions in India range from ₹3.5-₹5.2 LPA. The role includes rotational shifts (24×7), two consecutive weekly offs (rotation changes every 3-4 months), and remote system setup support.

Career Path at Amazon

High performers can transition into permanent Amazon roles such as Risk Analyst, Quality Specialist, or Operations Specialist. Growth also extends into trust & safety, compliance, or program management tracks.

Frequently Asked Questions

Q1. Is this a permanent job?
A: No, it’s a seasonal Fixed Term Contract (FTC).

Q2. Can freshers apply?
A: Yes, graduates with 0-5 years of experience are eligible.

Q3. What are the shift timings?
A: 24×7 rotational shifts, updated every 3-4 months.

Q4. Is this work from home?
A: Yes, it is a remote role with virtual onboarding.

Q5. What skills are most important?
A: Analytical ability, strong English communication, and accuracy.

How to Apply

1. Click the official Amazon Careers link below.
2. Create/Log in to your Amazon Jobs profile.
3. Submit your resume and complete application form.
4. Prepare for assessments and interview rounds.

Disclaimer

This post adapts publicly available information from the official Amazon Careers listing (Job ID: 3057055) into a structured, candidate-friendly format. Role details (compensation, process, or duration) may change. Always refer to the official Amazon portal before applying.

Final Note

Apply early for the Amazon Investigation Specialist Work from Home Jobs 2025. Highlight analytical skills, problem-solving, and strong communication in your resume. Consistency and accuracy are key to standing out in Amazon’s high-trust environment.