Windranger Labs Work from Home Jobs 2025 | Customer Support QA & Chatbot Specialist
If you are looking for trusted 12th pass customer service jobs that provide remote working options and a clear path to upskill in QA and chatbot technology, Windranger Labs has an opportunity you should consider. This post is written to guide applicants step-by-step – what the role involves, who should apply, how to prepare, and how to apply safely.
Table of Contents
Snapshot
| Company | Windranger Labs |
| Role | CUSTOMER SUPPORT QA & CHATBOT SPECIALIST |
| Location | Remote – APAC |
| Type | Full time |
| Experience | 1–2 years preferred |
| Salary | Upto Rs. 3,35,000 PA |
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About Windranger Labs
Windranger Labs builds fintech tooling that simplifies payments, onboarding, and support workflows for businesses. The company operates with a small, product-focused team and values speed, clarity, and customer empathy. For people starting with 12th pass customer service jobs, Windranger Labs offers practical training paths into QA and conversational automation roles.
Highlights
- Fully remote role for APAC time zones – suitable for applicants from 12th pass customer service jobs seeking flexibility.
- Hands-on exposure to Zendesk ticketing and modern chatbot platforms.
- Mentorship, structured QA training, and real product ownership opportunities.
Role Summary
The CUSTOMER SUPPORT QA & CHATBOT SPECIALIST will manage customer conversations, audit support quality, and help improve bot responses and conversational flows. This role is ideal for candidates who want to move beyond routine support and into process improvement and automation – a natural progression for those currently in 12th pass customer service jobs.
Key Responsibilities
- Respond to customer queries across Zendesk, email, and chat with accuracy and empathy.
- Perform regular QA audits: evaluate tone, resolution quality, SLA adherence, and documentation standards.
- Collaborate with product and engineering to refine chatbot dialogs, add fallbacks, and tag intents for better automation.
- Document recurring issues, produce clear QA reports, and suggest improvements to workflows and knowledge base articles.
- Coach newer team members and contribute to the support knowledge library – an excellent way for applicants from 12th pass customer service jobs to demonstrate leadership potential.
Requirements
- At least 1–2 years of customer support experience or equivalent aptitude; candidates from 12th pass customer service jobs with strong communication skills can apply.
- Familiarity with Zendesk, Intercom, or similar ticketing platforms; experience with basic bot flows is a plus.
- Understanding of QA methods: scoring interactions, documenting issues, and tracking improvements.
- Strong written English and clear communication; additional APAC languages are advantageous.
- Reliable internet connection and ability to work flexible hours to cover regional overlaps.
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Compensation & Benefits
Windranger Labs offers competitive pay for remote APAC roles, performance-linked incentives, and learning allowances for technical courses. Applicants transitioning from 12th pass customer service jobs will benefit from access to mentorship, paid training, and clear career ladders into senior QA or product-facing roles.
How to Apply – Step by Step
- Update your resume – include measurable customer support outcomes (CSAT scores, response times). If you are moving from 12th pass customer service jobs, highlight reliability and any informal QA or mentoring tasks you performed.
- Write a short cover note explaining your interest in QA and chatbots and any relevant tools you used or explored.
- Apply through the official Windranger Labs portal via the Apply button above; do not use intermediaries and do not pay anyone for an interview or placement.
- Prepare for the screening – expect scenario-based questions assessing empathy, prioritization, and a short QA exercise.
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FAQs
Q1. Can freshers or 12th pass candidates apply?
Yes. Freshers and candidates coming from 12th pass customer service jobs are welcome, provided they show strong communication, reliability, and willingness to learn QA methodologies.
Q2. Do I need to pay any fee to apply?
No. Windranger Labs does not charge applicants. Beware of any third party asking for money for interviews or job offers for 12th pass customer service jobs.
Q3. What growth paths are available?
Top performers can move into Senior QA, Bot Content Specialist, or Product Support roles. Many hires who began in 12th pass customer service jobs have progressed into leadership and product-facing positions at Windranger Labs.
Q4. Is the role fully remote?
Yes – the role is remote for APAC, with occasional team meetings scheduled in overlapping hours. Remote work makes this a practical option for applicants who previously held 12th pass customer service jobs.
Final Note
If you are motivated to move from basic customer support into QA and chatbot engineering, Windranger Labs provides mentorship, hands-on learning, and a clear career ladder. Candidates from 12th pass customer service jobs who show consistency, attention to detail, and curiosity will find a strong platform to grow — apply and start building skills that open future opportunities.
Disclaimer
Disclaimer: We do not charge candidates for job applications. Windranger Labs and its representatives will never ask for money during recruitment. Be cautious of third parties requesting payment for job placement, especially for roles advertised as 12th pass customer service jobs. Always apply through official channels linked in this post.
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